; extensions.conf - the Asterisk dial plan
;
; Static extension configuration file, used by
; the pbx_config module. This is where you configure all your
; inbound and outbound calls in Asterisk.
;
; This configuration file is reloaded
; - With the "dialplan reload" command in the CLI
; - With the "reload" command (that reloads everything) in the CLI
;
; The "General" category is for certain variables.
;
[general]
;
; If static is set to no, or omitted, then the pbx_config will rewrite
; this file when extensions are modified. Remember that all comments
; made in the file will be lost when that happens.
;
; XXX Not yet implemented XXX
;
static=yes
;
; if static=yes and writeprotect=no, you can save dialplan by
; CLI command "dialplan save" too
;
writeprotect=no
;
; If autofallthrough is set, then if an extension runs out of
; things to do, it will terminate the call with BUSY, CONGESTION
; or HANGUP depending on Asterisk's best guess. This is the default.
;
; If autofallthrough is not set, then if an extension runs out of
; things to do, Asterisk will wait for a new extension to be dialed
; (this is the original behavior of Asterisk 1.0 and earlier).
;
;autofallthrough=no
;
; If clearglobalvars is set, global variables will be cleared
; and reparsed on an extensions reload, or Asterisk reload.
;
; If clearglobalvars is not set, then global variables will persist
; through reloads, and even if deleted from the extensions.conf or
; one of its included files, will remain set to the previous value.
;
; NOTE: A complication sets in, if you put your global variables into
; the AEL file, instead of the extensions.conf file. With clearglobalvars
; set, a "reload" will often leave the globals vars cleared, because it
; is not unusual to have extensions.conf (which will have no globals)
; load after the extensions.ael file (where the global vars are stored).
; So, with "reload" in this particular situation, first the AEL file will
; clear and then set all the global vars, then, later, when the extensions.conf
; file is loaded, the global vars are all cleared, and then not set, because
; they are not stored in the extensions.conf file.
;
clearglobalvars=no
;
; If priorityjumping is set to 'yes', then applications that support
; 'jumping' to a different priority based on the result of their operations
; will do so (this is backwards compatible behavior with pre-1.2 releases
; of Asterisk). Individual applications can also be requested to do this
; by passing a 'j' option in their arguments.
;
;priorityjumping=yes
;
; User context is where entries from users.conf are registered. The
; default value is 'default'
;
;userscontext=default
;
; You can include other config files, use the #include command
; (without the ';'). Note that this is different from the "include" command
; that includes contexts within other contexts. The #include command works
; in all asterisk configuration files.
;#include "filename.conf"
; The "Globals" category contains global variables that can be referenced
; in the dialplan with the GLOBAL dialplan function:
; ${GLOBAL(VARIABLE)}
; ${${GLOBAL(VARIABLE)}} or ${text${GLOBAL(VARIABLE)}} or any hybrid
; Unix/Linux environmental variables can be reached with the ENV dialplan
; function: ${ENV(VARIABLE)}
;
[globals]
CONSOLE=Console/dsp ; Console interface for demo
;CONSOLE=Zap/1
;CONSOLE=Phone/phone0
IAXINFO=guest ; IAXtel username/password
;IAXINFO=myuser:mypass
TRUNK=Zap/G2 ; Trunk interface
;
; Note the 'G2' in the TRUNK variable above. It specifies which group (defined
; in zapata.conf) to dial, i.e. group 2, and how to choose a channel to use in
; the specified group. The four possible options are:
;
; g: select the lowest-numbered non-busy Zap channel
; (aka. ascending sequential hunt group).
; G: select the highest-numbered non-busy Zap channel
; (aka. descending sequential hunt group).
; r: use a round-robin search, starting at the next highest channel than last
; time (aka. ascending rotary hunt group).
; R: use a round-robin search, starting at the next lowest channel than last
; time (aka. descending rotary hunt group).
;
TRUNKMSD=1 ; MSD digits to strip (usually 1 or 0)
;TRUNK=IAX2/user:pass@provider
;
; Any category other than "General" and "Globals" represent
; extension contexts, which are collections of extensions.
;
; Extension names may be numbers, letters, or combinations
; thereof. If an extension name is prefixed by a '_'
; character, it is interpreted as a pattern rather than a
; literal. In patterns, some characters have special meanings:
;
; X - any digit from 0-9
; Z - any digit from 1-9
; N - any digit from 2-9
; [1235-9] - any digit in the brackets (in this example, 1,2,3,5,6,7,8,9)
; . - wildcard, matches anything remaining (e.g. _9011. matches
; anything starting with 9011 excluding 9011 itself)
; ! - wildcard, causes the matching process to complete as soon as
; it can unambiguously determine that no other matches are possible
;
; For example the extension _NXXXXXX would match normal 7 digit dialings,
; while _1NXXNXXXXXX would represent an area code plus phone number
; preceded by a one.
;
; Each step of an extension is ordered by priority, which must
; always start with 1 to be considered a valid extension. The priority
; "next" or "n" means the previous priority plus one, regardless of whether
; the previous priority was associated with the current extension or not.
; The priority "same" or "s" means the same as the previously specified
; priority, again regardless of whether the previous entry was for the
; same extension. Priorities may be immediately followed by a plus sign
; and another integer to add that amount (most useful with 's' or 'n').
; Priorities may then also have an alias, or label, in
; parenthesis after their name which can be used in goto situations
;
; Contexts contain several lines, one for each step of each
; extension, which can take one of two forms as listed below,
; with the first form being preferred.
;
;[context]
;exten => someexten,{priority|label{+|-}offset}[(alias)],application(arg1,arg2,...)
;exten => someexten,{priority|label{+|-}offset}[(alias)],application,arg1|arg2...
;
; Included Contexts
;
; One may include another context in the current one as well, optionally with a
; date and time. Included contexts are included in the order
; they are listed.
; The reason a context would include other contexts is for their
; extensions.
; The algorithm to find an extension is recursive, and works in this
; fashion:
; first, given a stack on which to store context references,
; push the context to find the extension onto the stack...
; a) Try to find a matching extension in the context at the top of
; the stack, and, if found, begin executing the priorities
; there in sequence.
; b) If not found, Search the switches, if any declared, in
; sequence.
; c) If still not found, for each include, push that context onto
; the top of the context stack, and recurse to a).
; d) If still not found, pop the entry from the top of the stack;
; if the stack is empty, the search has failed. If it's not,
; continue with the next context in c).
; This is a depth-first traversal, and stops with the first context
; that provides a matching extension. As usual, if more than one
; pattern in a context will match, the 'best' match will win.
; Please note that that extensions found in an included context are
; treated as if they were in the context from which the search began.
; The PBX's notion of the "current context" is not changed.
; Please note that in a context, it does not matter where an include
; directive occurs. Whether at the top, or near the bottom, the effect
; will be the same. The only thing that matters is that if there is
; more than one include directive, they will be searched for extensions
; in order, first to last.
; Also please note that pattern matches (like _9XX) are not treated
; any differently than exact matches (like 987). Also note that the
; order of extensions in a context have no affect on the outcome.
;
; Timing list for includes is
;
; <time range>|<days of week>|<days of month>|<months>
;
; Note that ranges may be specified to wrap around the ends. Also, minutes are
; fine-grained only down to the closest even minute.
;
;include => daytime|9:00-17:00|mon-fri|*|*
;include => weekend|*|sat-sun|*|*
;include => weeknights|17:02-8:58|mon-fri|*|*
;
; ignorepat can be used to instruct drivers to not cancel dialtone upon
; receipt of a particular pattern. The most commonly used example is
; of course '9' like this:
;
;ignorepat => 9
;
; so that dialtone remains even after dialing a 9.
;
;
; Sample entries for extensions.conf
;
;
[dundi-e164-canonical]
;
; List canonical entries here
;
;exten => 12564286000,1,Macro(stdexten,6000,IAX2/foo)
;exten => _125642860XX,1,Dial(IAX2/otherbox/${EXTEN:7})
[dundi-e164-customers]
;
; If you are an ITSP or Reseller, list your customers here.
;
;exten => _12564286000,1,Dial(SIP/customer1)
;exten => _12564286001,1,Dial(IAX2/customer2)
[dundi-e164-via-pstn]
;
; If you are freely delivering calls to the PSTN, list them here
;
;exten => _1256428XXXX,1,Dial(Zap/G2/${EXTEN:7}) ; Expose all of 256-428
;exten => _1256325XXXX,1,Dial(Zap/G2/${EXTEN:7}) ; Ditto for 256-325
[dundi-e164-local]
;
; Context to put your dundi IAX2 or SIP user in for
; full access
;
include => dundi-e164-canonical
include => dundi-e164-customers
include => dundi-e164-via-pstn
[dundi-e164-switch]
;
; Just a wrapper for the switch
;
switch => DUNDi/e164
[dundi-e164-lookup]
;
; Locally to lookup, try looking for a local E.164 solution
; then try DUNDi if we don't have one.
;
include => dundi-e164-local
include => dundi-e164-switch
;
; DUNDi can also be implemented as a Macro instead of using
; the Local channel driver.
;
[macro-dundi-e164]
;
; ARG1 is the extension to Dial
;
; Extension "s" is not a wildcard extension that matches "anything".
; In macros, it is the start extension. In most other cases,
; you have to goto "s" to execute that extension.
;
; For wildcard matches, see above - all pattern matches start with
; an underscore.
exten => s,1,Goto(${ARG1},1)
include => dundi-e164-lookup
;
; Here are the entries you need to participate in the IAXTEL
; call routing system. Most IAXTEL numbers begin with 1-700, but
; there are exceptions. For more information, and to sign
; up, please go to www.gnophone.com or www.iaxtel.com
;
[iaxtel700]
exten => _91700XXXXXXX,1,Dial(IAX2/${GLOBAL(IAXINFO)}@iaxtel.com/${EXTEN:1}@iaxtel)
;
; The SWITCH statement permits a server to share the dialplan with
; another server. Use with care: Reciprocal switch statements are not
; allowed (e.g. both A -> B and B -> A), and the switched server needs
; to be on-line or else dialing can be severly delayed.
;
[iaxprovider]
;switch => IAX2/user:[key]@myserver/mycontext
[trunkint]
;
; International long distance through trunk
;
exten => _9011.,1,Macro(dundi-e164,${EXTEN:4})
exten => _9011.,n,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
[trunkld]
;
; Long distance context accessed through trunk
;
exten => _91NXXNXXXXXX,1,Macro(dundi-e164,${EXTEN:1})
exten => _91NXXNXXXXXX,n,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
[trunklocal]
;
; Local seven-digit dialing accessed through trunk interface
;
exten => _9NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
[trunktollfree]
;
; Long distance context accessed through trunk interface
;
exten => _91800NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten => _91888NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten => _91877NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
exten => _91866NXXXXXX,1,Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}})
[international]
;
; Master context for international long distance
;
ignorepat => 9
include => longdistance
include => trunkint
[longdistance]
;
; Master context for long distance
;
ignorepat => 9
include => local
include => trunkld
[local]
;
; Master context for local, toll-free, and iaxtel calls only
;
ignorepat => 9
include => default
include => trunklocal
include => iaxtel700
include => trunktollfree
include => iaxprovider
;Include parkedcalls (or the context you define in features conf)
;to enable call parking.
include => parkedcalls
;
; You can use an alternative switch type as well, to resolve
; extensions that are not known here, for example with remote
; IAX switching you transparently get access to the remote
; Asterisk PBX
;
; switch => IAX2/user:password@bigserver/local
;
; An "lswitch" is like a switch but is literal, in that
; variable substitution is not performed at load time
; but is passed to the switch directly (presumably to
; be substituted in the switch routine itself)
;
; lswitch => Loopback/12${EXTEN}@othercontext
;
; An "eswitch" is like a switch but the evaluation of
; variable substitution is performed at runtime before
; being passed to the switch routine.
;
; eswitch => IAX2/context@${CURSERVER}
[macro-trunkdial]
;
; Standard trunk dial macro (hangs up on a dialstatus that should
; terminate call)
; ${ARG1} - What to dial
;
exten => s,1,Dial(${ARG1})
exten => s,n,Goto(s-${DIALSTATUS},1)
exten => s-NOANSWER,1,Hangup
exten => s-BUSY,1,Hangup
exten => _s-.,1,NoOp
[macro-stdexten];
;
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
;
exten => s,1,Dial(${ARG2},20) ; Ring the interface, 20 seconds maximum
exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)
exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If unavailable, send to voicemail w/ unavail announce
exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return to start
exten => s-BUSY,1,Voicemail(${ARG1},b) ; If busy, send to voicemail w/ busy announce
exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start
exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer
exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user into VoicemailMain
[macro-stdPrivacyexten];
;
; Standard extension macro:
; ${ARG1} - Extension (we could have used ${MACRO_EXTEN} here as well
; ${ARG2} - Device(s) to ring
; ${ARG3} - Optional DONTCALL context name to jump to (assumes the s,1 extension-priority)
; ${ARG4} - Optional TORTURE context name to jump to (assumes the s,1 extension-priority)`
;
exten => s,1,Dial(${ARG2},20|p) ; Ring the interface, 20 seconds maximum, call screening
; option (or use P for databased call screening)
exten => s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status (NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER)
exten => s-NOANSWER,1,Voicemail(${ARG1},u) ; If unavailable, send to voicemail w/ unavail announce
exten => s-NOANSWER,2,Goto(default,s,1) ; If they press #, return to start
exten => s-BUSY,1,Voicemail(${ARG1},b) ; If busy, send to voicemail w/ busy announce
exten => s-BUSY,2,Goto(default,s,1) ; If they press #, return to start
exten => s-DONTCALL,1,Goto(${ARG3},s,1) ; Callee chose to send this call to a polite "Don't call again" script.
exten => s-TORTURE,1,Goto(${ARG4},s,1) ; Callee chose to send this call to a telemarketer torture script.
exten => _s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer
exten => a,1,VoicemailMain(${ARG1}) ; If they press *, send the user into VoicemailMain
[macro-page];
;
; Paging macro:
;
; Check to see if SIP device is in use and DO NOT PAGE if they are
;
; ${ARG1} - Device to page
exten => s,1,ChanIsAvail(${ARG1}|js) ; j is for Jump and s is for ANY call
exten => s,n,GoToIf([${AVAILSTATUS} = "1"]?autoanswer:fail)
exten => s,n(autoanswer),Set(_ALERT_INFO="RA") ; This is for the PolyComs
exten => s,n,SIPAddHeader(Call-Info: Answer-After=0) ; This is for the Grandstream, Snoms, and Others
exten => s,n,NoOp() ; Add others here and Post on the Wiki!!!!
exten => s,n,Dial(${ARG1}||)
exten => s,n(fail),Hangup
[demo]
;
; We start with what to do when a call first comes in.
;
exten => s,1,Wait(1) ; Wait a second, just for fun
exten => s,n,Answer ; Answer the line
exten => s,n,Set(TIMEOUT(digit)=5) ; Set Digit Timeout to 5 seconds
exten => s,n,Set(TIMEOUT(response)=10) ; Set Response Timeout to 10 seconds
exten => s,n(restart),BackGround(demo-congrats) ; Play a congratulatory message
exten => s,n(instruct),BackGround(demo-instruct) ; Play some instructions
exten => s,n,WaitExten ; Wait for an extension to be dialed.
exten => 2,1,BackGround(demo-moreinfo) ; Give some more information.
exten => 2,n,Goto(s,instruct)
exten => 3,1,Set(LANGUAGE()=fr) ; Set language to french
exten => 3,n,Goto(s,restart) ; Start with the congratulations
exten => 1000,1,Goto(default,s,1)
;
; We also create an example user, 1234, who is on the console and has
; voicemail, etc.
;
exten => 1234,1,Playback(transfer,skip) ; "Please hold while..."
; (but skip if channel is not up)
exten => 1234,n,Macro(stdexten,1234,${GLOBAL(CONSOLE)})
exten => 1235,1,Voicemail(1234,u) ; Right to voicemail
exten => 1236,1,Dial(Console/dsp) ; Ring forever
exten => 1236,n,Voicemail(1234,b) ; Unless busy
;
; # for when they're done with the demo
;
exten => #,1,Playback(demo-thanks) ; "Thanks for trying the demo"
exten => #,n,Hangup ; Hang them up.
;
; A timeout and "invalid extension rule"
;
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"
;
; Create an extension, 500, for dialing the
; Asterisk demo.
;
exten => 500,1,Playback(demo-abouttotry); Let them know what's going on
exten => 500,n,Dial(IAX2/guest@pbx.digium.com/s@default) ; Call the Asterisk demo
exten => 500,n,Playback(demo-nogo) ; Couldn't connect to the demo site
exten => 500,n,Goto(s,6) ; Return to the start over message.
;
; Create an extension, 600, for evaluating echo latency.
;
exten => 600,1,Playback(demo-echotest) ; Let them know what's going on
exten => 600,n,Echo ; Do the echo test
exten => 600,n,Playback(demo-echodone) ; Let them know it's over
exten => 600,n,Goto(s,6) ; Start over
;
; You can use the Macro Page to intercom a individual user
exten => 76245,1,Macro(page,SIP/Grandstream1)
; or if your peernames are the same as extensions
exten => _7XXX,1,Macro(page,SIP/${EXTEN})
;
;
; System Wide Page at extension 7999
;
exten => 7999,1,Set(TIMEOUT(absolute)=60)
exten => 7999,2,Page(Local/Grandstream1@page&Local/Xlite1@page&Local/1234@page/n|d)
; Give voicemail at extension 8500
;
exten => 8500,1,VoicemailMain
exten => 8500,n,Goto(s,6)
;
; Here's what a phone entry would look like (IXJ for example)
;
;exten => 1265,1,Dial(Phone/phone0,15)
;exten => 1265,n,Goto(s,5)
;
; The page context calls up the page macro that sets variables needed for auto-answer
; It is in is own context to make calling it from the Page() application as simple as
; Local/{peername}@page
;
[page]
exten => _X.,1,Macro(page,SIP/${EXTEN})
;[mainmenu]
;
; Example "main menu" context with submenu
;
;exten => s,1,Answer
;exten => s,n,Background(thanks) ; "Thanks for calling press 1 for sales, 2 for support, ..."
;exten => s,n,WaitExten
;exten => 1,1,Goto(submenu,s,1)
;exten => 2,1,Hangup
;include => default
;
;[submenu]
;exten => s,1,Ringing ; Make them comfortable with 2 seconds of ringback
;exten => s,n,Wait,2
;exten => s,n,Background(submenuopts) ; "Thanks for calling the sales department. Press 1 for steve, 2 for..."
;exten => s,n,WaitExten
;exten => 1,1,Goto(default,steve,1)
;exten => 2,1,Goto(default,mark,2)
[default]
exten =>2299,1,Answer
exten =>2299,n,Wait(1)
exten =>2299,n,Playback(demo-thanks)
exten =>2299,n,Hangup
exten => _22XX,1,Dial(SIP/${EXTEN})
exten => _22XXX,1,Dial(SIP/1${EXTEN:1:4})
exten => _68XX,1,Wait(2)
exten => _68XX,n,Playback(/tmp/warning1)
exten => _68XX,n,Dial(SIP/22${EXTEN:2})
exten =>2201,1,Dial(SIP/2201,1)
exten =>2201,n,Dial(SIP/2204)
;exten =>2202,1,Dial(SIP/2202)
exten =>2203,1,Dial(SIP/2203)
exten =>2204,1,Dial(SIP/2204)
;exten =>2201,1,Dial(SIP/2201)
exten =>2298,1,Record(/tmp/warning1:gsm,,3)
;in Belorussia
;exten =>_19XX,1,Dial(SIP/gm/${EXTEN})
;exten =>_20XX,1,Dial(SIP/br/${EXTEN})
;exten =>_21XX,1,Dial(SIP/bb/${EXTEN})
;in other locations
;exten =>_21XX,1,Dial(SIP/ptr/${EXTEN})
;exten =>_XXXX,1,Dial(SIP/bb/${EXTEN})
[local]
exten =>_22XX,1,Dial(SIP/mn/${EXTEN})
[national]
exten =>_19XX,1,Dial(SIP/gm/${EXTEN})
exten =>_20XX,1,Dial(SIP/br/${EXTEN})
exten =>_21XX,1,Dial(SIP/bb/${EXTEN})
[international]
exten =>_XXXX,1,Dial(SIP/bb/${EXTEN})
[group1]
include => local
include => national
include => international
[group2]
include => local
include => national
[group3]
include =>local
